::: Notable Quotes :::
"Particular people employed at Dillard’s security would…prey on African-Americans.”
-Michael Imber, former Dillard’s security guard, Good Housekeeping
............................
“Dillard’s has got a major, major problem with these police officers, and if they don’t change the situation, people are going to keep dying. I’ve been in this business for 28 years, and I’ve never heard of another retail chain where they’ve had four deaths.”
-Chris McGoey, nationally known store security expert, San Antonio Current
............................
“I don’t like picking on one chain, but they are so bad, and they don’t show any hint of changing. Their guards are going to keep stopping people, and searching people, and beating people, and killing people, and it just begs the question: Why
hasn’t Dillard’s done something?”
-Chris McGoey, San Antonio Current


:: Dillard's Customer Mistreatment ::

How large a problem is Dillard's customer mistreatment?
Dillard's customer mistreatment, according to some experts, may be on the rise due to a disproportionate increase in spending power of African-Americans and limited growth of retail outlets in African-American neighborhoods.

Why is Dillard’s currently involved in lawsuits?
Dillard’s has been involved in a long history of problems between their company and minority groups. Former and present employees have claimed discrimination and customers have filed mistreatment cases against them. Punitive damages have been awarded to victims that have been able to prove they were wrongfully accused of shoplifting or improperly treated.

Contact Us

A 1999 national Gallup Organization survey found nearly half of 1,001 African-American respondents felt they were treated “less fairly” than Caucasians in downtown stores or shopping malls, yet most victims of the Dillard's customer mistreatment never file a complaint.

:::::::::::::::::::::::::: ATTENTION! ::::::::::::::::::::::::::

Dillard Department Store Patrons:

If you have been wrongfully detained, assaulted, beaten, wrongfully arrested or prosecuted, or falsely accused of shoplifting at a Dillard’s store, you may have a claim.

For a free consultation fill out and submit the form below:

Name *
email *
Phone Number
Best time to call
Comments
 

 

Not Certified by the Texas Board of Legal Specialization. This website is intended to convey general information and the contents should not be relied upon as legal advice or opinions. Visitors to this website should not act upon any information contained in this website without first seeking the advice of counsel licensed in their state. No recovery is guaranteed or promised. Accessing this website does not create an attorney-client relationship.


Top